IT Courses
Microsoft 365 Outlook: Core
This course covers the core communication, collaboration and email skills that will enable your productivity in the Outlook environment, email, scheduling, and contacts.
This course covers the core communication, collaboration and email skills that will enable your productivity in the Outlook environment, email, scheduling, and contacts.
What You will Learn?
At the end of this workshop, participants should be able to:
- Connect one or more email accounts
- Preview, read, reply to and forward messages
- Process, create, format and check messages
- Use advanced message options
- Organize messages
- Use signatures and stationary
- Automate replies and organization
- Clean up and archive messages
- Create, organize and manage calendars, appointments, meetings and events
- Create and manage notes and tasks
- Create and manage contacts and contact groups
- Customize the Outlook environment settings
- Print and save Information
- Perform search operations in Outlook
Topics for this course
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Module 1: Communicate with Email
Get ready to maximize your time when working with email. This module looks at how you can connect your email address to Outlook and start reading and processing messages. You’ll also learn how to forward and reply to messages, as well as how to create and send new message.
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Module 2: Manage Messages
This module will help you become even more productive through your email communications. You’ll learn about advanced options for messages you send or receive, as well as additional techniques for organizing messages. We’ll take a look at signatures and stationary to standardize your message content and style. We’ll also look at automating replies and organization and how to clean up messages and configure archive settings.
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Module 3: Manage Schedules
Outlook’s calendar helps you manage your meetings and appointments. This module explains how to create and manage the calendar and calendar items. You can work with multiple calendars and share your calendars with others. We’ll also look at how to create and manage tasks and notes in Outlook.
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Module 4: Manage Contacts and Groups
Outlook has some great tools for working with contacts and contact groups. This module will show you how to create, import and edit contacts or forward your information about a contact to another Outlook user. We’ll look at address books and how to create and manage contact groups. We’ll also look at how to send an email or a meeting invitation to a contact group. Finally, we’ll look at using the scheduling assistant for meetings and cancelling a meeting invitation.
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Module 5: Manage the Outlook Environment
In this module, we’ll look at some ways to improve your productivity by customizing the Outlook environment and performing searches. You’ll learn how to work with multiple accounts and print and save different types of information.